When you create an account or use the xbaee platform, certain information is collected. What data is collected, why it is collected, and how it is kept secure — all of this is explained here in plain English.
Xbaee uses your data solely to provide services — not to sell it. We collect only what's necessary, keep it secure, and delete it upon your request. This entire policy is simply a detailed explanation of that one principle.
Various types of data are collected when you create and use an account on xbaee. This data falls into two categories — information you provide directly, and information collected automatically.
Information you provide directly:
Information Collected Automatically:
Xbaee never stores your card number or bank account details. Mobile banking transactions are processed directly by the payment gateway — xbaee only sees the transaction reference number and amount.
Xbaee only collects the data it needs. Every piece of information has a specific purpose.
Xbaee uses collected data for specific, defined purposes only. It is not used for anything beyond those purposes.
Xbaee never uses your data to make decisions against you — such as blocking a withdrawal or cancelling a bet.
Xbaee does not sell your personal data. However, in limited circumstances, certain information may be shared with third parties.
These third parties are contractually bound to uphold xbaee's privacy standards. They receive data only for specific, defined purposes and may not use it for anything else.
Your data is never sold to advertisers, data brokers, or any other commercial party. None of xbaee's marketing partners receive your personal information either.
Xbaee's website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some xbaee features from working properly.
How long your data is retained depends on the type of data involved.
You can request deletion of any data outside the legal retention period by emailing support@xbaee.click. Requests will be processed within 30 days of receipt.
Xbaee believes you should have full control over your own data. The following rights are available to you.
You have full control over your personal data on xbaee
Xbaee protects your data across multiple layers of security
How long we keep your data
| Data Type | Retention Period | Reason |
|---|---|---|
| Registration details | Account + 5 Years | Legal obligation |
| Transaction Records | 7 years | Financial Regulations |
| KYC documents | 5 Years | Regulatory requirement |
| Betting History | 5 Years | Dispute Resolution |
| Support Messages | 1 Year | Service quality improvement |
| Cookies Data | Session – 1 Year | By Type |
Should a data breach ever occur within xbaee's systems that affects your information, xbaee will act swiftly.
If you believe someone other than yourself has accessed your account, contact us immediately at support@xbaee.click or reach out via live chat.
Xbaee does not allow anyone under 18 to register. If xbaee becomes aware that a minor's data has been collected, that account will be closed immediately and the data deleted.
If a parent or guardian believes their child has created an account on xbaee, please contact support@xbaee.click immediately. We will investigate and take the necessary action.
Xbaee may update this Privacy Policy at any time. Any changes will be announced on the platform's main page, and significant updates will be sent via SMS to your registered number.
For any privacy-related questions, requests, or complaints:
Data protection proven through action, not just words
A common concern for people using online platforms in Bangladesh is: where is my data going? That's a completely valid question. Many apps and websites collect more data than they need, then sell it or use it for advertising. xbaee is not one of them.
When you register on xbaee, you are asked for your mobile number and date of birth. Your mobile number is needed to process payments via bKash or Nagad and to send important security alerts. Your date of birth is required for age verification — to ensure the platform is not used by anyone under 18. The use of both pieces of information is limited and specific.
Payments deserve a separate mention. When you make a deposit on xbaee via bKash, xbaee never sees your bKash PIN or any personal bKash account details. The payment goes through directly via the payment gateway — xbaee only knows that a certain amount was received from a particular account at a given time. Sensitive details such as PINs, OTPs, or card numbers never reach xbaee.
Some users ask about why betting history is kept. There are two main reasons: one is for your own convenience, so you can review past bets; the other is for dispute resolution. If a question ever arises about the outcome of a bet, without records xbaee would have no way to support your case. So keeping those records is ultimately there to protect you.
Many people are uncomfortable with IP address collection. xbaee retains IP addresses solely to prevent fraud — for instance, to detect someone opening multiple accounts to claim bonuses. Monitoring your physical location or using it for marketing purposes is not something xbaee does.
Regarding marketing messages — xbaee asks for your consent to send promotional SMS at the time of registration. Whether you agree is entirely your choice. You can opt out at any time if you change your mind. Opting out only stops promotional messages — transactional confirmations will always be sent, as they are required for security purposes.
Xbaee believes privacy is not merely a legal obligation — it is a matter of respect for players. Your data belongs to you. xbaee is a responsible custodian of that data, not its owner.
General FAQs on Privacy & Platform
At xbaee, your data is secure, payments are reliable, and support is always available in Bangla. Get started today.