Xbaee charges no processing fee on standard withdrawals — the full amount you request will be sent to your mobile banking account. However, your mobile operator or provider such as bKash, Nagad, or Rocket may deduct their own cashout charges; that is beyond xbaee's control.
Withdrawal limits:
- Minimum withdrawal: ৳ ৳300
- Maximum single withdrawal limit: ৳ 50,000
- Daily maximum: ৳ 1,00,000 (After KYC verification)
Withdrawal limits are lower without KYC verification. For larger withdrawals, contacting support in advance helps speed up the process. Winnings from bonuses require wagering conditions to be met before withdrawal — full details are listed on the promotions page.
To see all active promotions and bonus offers at xbaee, log in and head to the "Promotions" section via the banner at the top of the homepage or through the menu. Each offer clearly lists its expiry date, terms, and how to claim it.
How often it's updated:
- Weekly Offer: Resets every Monday at midnight
- Tournament Special Offers: Special offers are launched ahead of major cricket or football tournaments
- Monthly Cashback: Calculated at the start of each month, credited by the 7th
- Flash Deal: Special limited-time offers may go live at any time, lasting just 24–48 hours
Bonuses are available to registered and logged-in members only. Keep your notifications turned on so you never miss an offer. Promotions cannot be claimed after they expire, so make a habit of checking the Promotions page regularly.
The rules for changing your name and mobile number are slightly different. Your name (if previously provided) can be edited directly from Profile Settings before KYC verification is completed. Once KYC is done, a name change requires a request to support along with a valid ID document.
Changing your mobile number is a more involved process since it serves as the primary identifier on your account. Here are the steps:
- Send a request via Live Chat or to support@xbaee.click
- Verify via OTP sent to your old number (if the number is still active)
- Verify your identity by submitting a photo of your national ID card
- An OTP will be sent to the new number — the change takes effect once you verify it
The process is typically completed within 24 hours. If access to the old number is completely lost, additional identity verification may be required.
Xbaee's VIP program has five tiers. Points accumulate with every bet you place, and your tier is determined by your total points:
- Bronze: From the moment you register — 2% monthly cashback, standard support
- Silver: At 5,000 points — 3% cashback, birthday bonus, faster withdrawals
- Gold: At 20,000 points — 5% cashback, higher withdrawal limits, and access to exclusive tournaments
- Platinum: At 75,000 points — 7% cashback, a dedicated personal account manager, and exclusive offers
- Diamond: Invite-only — Maximum cashback, custom limits, and priority service
As a general rule, 1 point is earned for every BDT 100 wagered (rates may vary by game type). You can check your points and current tier under "My Rewards" in your profile.
Football betting on xbaee is hugely popular among Bangladeshi players. Leagues covered include the English Premier League, Spanish La Liga, German Bundesliga, Italian Serie A, UEFA Champions League, and major international tournaments including the World Cup and Asia Cup qualifiers.
Xbaee offers far more than just match winner markets for football — here's what's available:
- 1X2: Home win, draw, or away win
- Over / Under: Total goals in the match — over or under 2.5
- Both teams to score (BTTS): Yes or No
- Asian Handicap: Handicap adjustment between two teams
- First Goal Scorer: Whether a specific player will score a goal
- Live Betting: Bet in real time while the match is in play
Head to our Betting Tips page for in-depth football betting strategies and analysis.
There are three ways to temporarily or permanently close your account at xbaee:
1. Cooling-Off (Short-Term Break)
Go to Profile → Responsible Gaming to set a break for anywhere between 24 hours and 30 days. During this period, you won't be able to place bets even if you're logged in. Access is restored automatically once the period ends.
2. Self-Exclusion (Long-Term Break)
You can self-exclude for anywhere between 3 months and 5 years by contacting support. During this period, your account is completely inactive and you will receive no promotional communications. The account cannot be reopened before the set period ends.
3. Permanent closure
Send an email to support@xbaee.click with the subject "I want to permanently close my account." If you have a remaining balance, withdraw it first — retrieving funds after account closure requires a separate process.
Cricket is xbaee's most popular betting category — especially among Bangladeshi players. Betting is supported across all three formats: Test, ODI, and T20. Tournaments covered include the IPL, BPL, Asia Cup, ICC World Cup, and all of Bangladesh's international series.
Popular cricket betting markets:
- Match Winner: Which team wins — the simplest and most popular bet
- Toss Winner: Who wins the toss — place your bet before the match begins
- First Innings Runs Over/Under: Total runs in a specific over
- Top Batter / Bowler: Top run-scorer or wicket-taker
- Runs before the next wicket falls: Popular Live Betting Markets
- Series Winner: Place your bets before the series begins
In live cricket betting, odds update ball by ball. Reading the cricket analysis on the Betting Tips page before placing your bets can improve your chances of better outcomes.